مجلة رواق _ العدد (11)

1. Returns and Refunds:

• The book store accepts returns within 30 days of the purchase date for a refund or exchange.
• لكي تكون مؤهلاً للاسترداد أو الاستبدال ، يجب أن يكون العنصر غير مستخدم ، في حالته الأصلية ، ومرفقًا بإيصال أو إثبات الشراء.

2. Refund Process:

• To initiate a return, customers are required to contact the book store\'s customer service or follow the instructions provided on their website.
• Once the return is approved, customers will be provided with a return shipping label or instructions on how to send the item back.
• After the returned item is received and inspected, the book store will process the refund.
• The refund will be issued to the original payment method used for the purchase, unless otherwise specified by the customer.

3. Non-Refundable Items:

• Some items may be non-refundable, such as digital downloads or personalized/customized books.
• Additionally, items that are damaged or not in their original condition may not be eligible for a refund.

4. Shipping Costs:

• In most cases, the customer is responsible for covering the return shipping costs, unless the return is due to an error on the part of the book store (e.g., wrong item shipped, damaged item).

5. Exceptions:

• The book store may have specific exceptions or conditions for certain types of products, such as sale or clearance items. These exceptions will be clearly stated in the refund policy.

It\'s important to note that the above example is a general outline, and the refund policy of the \"hbmhc book store\" or any specific bookstore may vary. Always refer to the actual refund policy provided by the book store to ensure accurate and up-to-date information.